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IT Governance & CIO Advisory
Governance models, IT committees, roadmaps, priority arbitration and alignment between executives, business teams and technology teams.
IT Governance Expert • Brussels • Belgium
Turn IT governance into business performance.
I help executives, CIOs and operational leaders regain control of their IT services: measurable SLAs, accountable vendors, managed risks, audit readiness and digital transformation that actually delivers.
20+ yearsIT experience - since 1996
ITIL / PRINCE2governance & delivery
ISO 27001 / GDPRrisk & compliance
Public / Financedemanding environments
Clear, measurable IT governance aligned with business priorities.
Most IT performance issues are not only technical. They are organizational: unclear responsibilities, unmanaged SLAs, weak vendor governance, poor reporting and IT decisions disconnected from business priorities.
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IT Service Management
Pragmatic ITIL processes: incident, problem, change, service catalogue, SLAs, KPIs and performance reporting.
03
SLA & Vendor Management
Supplier governance, service reviews, escalations, cost control, quality improvement and stronger contractual oversight.
04
Audit, Risk & Compliance
ISO 27001 preparation, GDPR, CISA-inspired practices, continuity, IT risk management and audit-ready documentation.
05
Digital Transformation
Digital program structuring, PMO, reporting, stakeholder coordination and practical execution.
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AI Governance
AI usage framework, manager awareness, controlled adoption and business process transformation without losing control.
Experience built in demanding IT environments.
Selection ICT brings field experience from public sector, financial services, IT services, international organizations, SMEs and transformation programs.
Service Delivery ManagementService management, SLAs, KPIs, reporting, ServiceNow and stakeholder interface across business, IT and suppliers.
ICT Director & Risk ManagementGovernance, continuity, compliance, audit readiness, GDPR and ISO 27001 alignment.
Global Manager & ITIL TrainerITIL processes, outsourcing, IT audits, governance frameworks and team training.
Digital & AI TransformationManagement training, AI adoption, transformation programs and business value creation.
Free IT diagnostic — 45 minutes to identify your priority levers.
A short, direct and decision-oriented session to assess your IT governance maturity and leave with practical next steps.
1. Quick assessment
Services, SLAs, vendors, risks, projects and current pain points.
2. Critical gaps
Identification of governance, performance or compliance weaknesses.
3. Recommendations
Priority actions to improve quality, control and visibility.
Frequently asked questions
Who is this offer for?
SMEs, public institutions, financial organizations, IT departments and executive teams that want to professionalize IT without unnecessary complexity.
Is the diagnostic really free?
Yes. It is a 45-minute session designed to qualify your situation and identify your immediate priorities.
Do you only work in Brussels?
Selection ICT works in Brussels, across Belgium and internationally, either on-site or remotely depending on the context.