IT Service Management, IT governance and digital transformation in Belgiuminfo@itselect.be
Managed Services • ITIL • Prince 2 • IT Governance

Modernize your IT without losing control.

Selection ICT helps SMEs, public organizations and companies in Belgium structure their IT services, secure their infrastructure, manage suppliers and transform their digital environment.

ITIL / ITSMSLA & KPIAI & Hybrid infrastructureSecurity & continuityProgram & project management
IT management diagnostic

A clear analysis to identify risks, prioritize actions and build a realistic roadmap.

The diagnostic is a strategic approach to assess IT management effectiveness, identify risks and align infrastructure with business objectives. It helps move from reactive incident handling to proactive, high-performing IT management.

01

Review of infrastructure, security, backup and network

02

ITSM maturity: incidents, requests, SLA, reporting

03

90-day roadmap + 12-month transformation plan

IT Services

IT services designed to reduce risks and improve performance.

We operate at the intersection of service management, infrastructure, governance and digital transformation.

01

IT Service Management

Implementation or improvement of ITSM processes to professionalize service quality.

  • Service desk, incidents, requests
  • SLA, KPI and dashboards
  • Adapted ITIL processes
02

Managed Services & Infrastructure

Stabilization, rationalization and modernization of hybrid environments.

  • Windows, Linux, Hyper-V, VMware
  • Backup, storage, network, M365
  • Documentation and standardization
03

Governance & continuity

Definition of KPIs and dashboard implementation; a clear framework to manage risks, suppliers and IT priorities.

  • Audit, compliance, GDPR
  • Business continuity & disaster recovery
  • Vendor management
Approach

A progressive, measurable and controlled IT transformation.

Our method starts from the existing situation and delivers quick wins while building a sustainable path.

1

Assess

Assessment of the current environment, risks, technical debt, costs and critical dependencies.

2

Design

Definition of the target: architecture, governance, security, processes and budget.

3

Deliver

Step-by-step implementation, supplier management and management reporting.

Expertise

Comprehensive IT experience, from support to strategic management.

20+years of IT experience
ITILService management
SLAKPI & performance
RiskAudit & continuité

Need a clear view of your IT?

Request a diagnostic to identify risks, structure priorities and build an actionable IT roadmap.

Contact Selection ICT