IT Governance
Structuring roles, processes, indicators and IT steering mechanisms.
IT Governance · Service Management · Digital TransformationGustav Ahadji
Gustav Ahadji
Aligning IT with business performance.
Gustav Ahadji supports IT and business leaders in service governance, continuous improvement, SLA/KPI management and sustainable digital transformation.
20+IT experience
ITSMService Mgmt
CISAGovernance
A senior expert to structure and manage IT services
With strong experience in IT governance and service management, Gustav helps organizations implement effective, pragmatic governance frameworks aligned with business priorities.
Service Management
Service management, continuous improvement, SLA/KPI performance and operational quality.
Transformation & alignment
Supporting IT and business leaders in change management and strategic alignment.
Key areas of contribution
Gustav brings end-to-end expertise to transform IT into a strategic partner for the organization.
- IT governance and service management
- SLA, KPI and service performance management
- Continuous improvement and ITSM maturity
- Audit, risk, compliance and internal control
- Vendor management and service contracts
- Digital transformation and change management
A pragmatic, measurable and impact-driven approach
01
Assess
Understand the current state, business challenges, IT maturity and priority risks.
02
Structure
Define processes, responsibilities, indicators and governance mechanisms.
03
Steer
Measure performance, continuously improve and embed sustainable results.
Expertise
Need an IT governance expert?
Selection ICT helps you structure, steer and continuously improve your IT services.